Refund and Returns Policy

Refund and Returns Policy

Last updated: [03-02-2026]

Thank you for shopping at Somikoron.Store. We value our customers and want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully.

1. Returns Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, and in the same condition as received

  • The item must be in its original packaging

  • The return request must be made within [e.g., 7 / 14 / 30] days of delivery

  • Proof of purchase (order number or receipt) is required

Certain items may be non-returnable for hygiene or safety reasons. These will be clearly marked on the product page.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards

  • Downloadable or digital products

  • Items on sale or clearance (unless defective)

  • Personal care or hygiene items (if applicable)

3. Damaged or Incorrect Items

If you receive a product that is:

  • Damaged

  • Defective

  • Incorrect or missing

Please contact us within 48 hours of delivery with clear photos or videos of the issue. We will arrange a replacement or refund at no additional cost.

4. Refund Process

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund

  • Approved refunds will be processed to your original payment method

  • Refunds may take 5–10 business days to reflect, depending on your bank or payment provider

Shipping charges (if any) are non-refundable unless the return is due to our error.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service, as we are not responsible for lost return packages

6. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order details.

7. Order Cancellations

Orders can only be canceled before they are shipped. Once an order has been dispatched, it will be treated as a return and subject to this policy.

8. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again

  • Contact your payment provider or bank

  • If the issue persists, contact us at the email below

9. Contact Us

For any questions regarding refunds or returns, please contact us:

📧 Email: somikoron.store@gmail.com
🌐 Website: www.somikoron.store